Terms and Conditions

Terms and Conditions

The "Terms and Conditions" section represents how Suif Grup SRL conducts its activities and helps define your relationship with our site when interacting with our services. It includes the rules that will govern the relationship between you as the Client and us as the Seller, as well as the conditions for using the website www.softimobiliar.ro/en/ by potential visitors or clients.

Introduction. Definition of terms used

1.1. Who are we?

Below you will find our identification details: Suif Grup SRL is registered with the Trade Register under number J26/127/2012, Fiscal Code RO29727806, with its registered office in Târgu Mureș, str. Constantin Hagi Stoian 162b. In this document, we will refer to ourselves using the official name mentioned above or under the brand name "Softimobiliar CRM," also referred to as the "Seller," "Provider," "Company," "Organization."

1.2. Definition of terms used

Seller or Provider – represents the company Suif Grup SRL, as presented above.

Client/Buyer – represents any natural person, at least 18 years old, with full legal capacity, or any legal person, who creates or does not create an account on the website and places an online order. By Client/Buyer, we also mean a legal person placing an order through a natural person on its behalf. Adults authorizing minors to use the website are responsible for their entire behavior on the site and for all actions minors may take.

Products or services – represents Softimobiliar CRM software for real estate agencies, offered in the form of multiple packages, which are offered to the Client/Buyer for purchase, for a fee, through the website www.softimobiliar.ro, packages fully described on the Pricing page of the site.

Contract – represents the distance agreement (without simultaneous physical presence) entered into between the Seller and the Client, regarding the sale/purchase of one or more Products or Services on the website www.softimobiliar.ro, by placing an order by the Client and its acceptance by the Seller, in compliance with legal provisions and terms and conditions for online sales/electronic commerce.

Order – represents the commitment expressed through the website by the Client to purchase one or more products, under the conditions specified in this document and/or agreed with the Seller through a means of distance communication.

Visitor – any person accessing the website.

Website – represents our website www.softimobiliar.ro/en/, as well as any section or subpage of it.

2. Online Sales Policy

2.1. Any potential Client acting for legitimate purposes and intending to purchase our products is welcome to explore the website www.softimobiliar.ro to place an order, respecting our terms and conditions.

2.2. The Client confirms agreement with our remote communication methods (e.g., telephone or email) used in the conduct of operations on the site and, if applicable, in the order registration process.

2.3. During the promotion or campaign period, all products for sale within it will be subject to the specific terms and conditions of that action, which we will inform you about accordingly.

2.4. All offers or campaigns presented on the site have a specified validity period, and in the absence of an indication of the duration, they will be valid for a period deemed suitable to achieve our objectives.

3. Pricing of Services and Products, Invoicing, and Payment

3.1. The prices of Products/Services displayed on the website or communicated to the Client are expressed in Euros, as shown on the site, and are considered valid prices for the Products displayed on the site or communicated to the Client at the time of completing an Order.

3.2. The Seller may update prices, and such an update will replace any previously displayed prices for the respective Products.

3.3. The Seller will issue the invoice for the purchased products or services based on the identification data communicated by the Client.

3.4. It is noted that no additional fees apply for card payments, and the Seller is not responsible for any other costs incurred by you in addition to the price of the purchased Product, including, but not limited to, bank transfer or currency conversion fees applied by the issuing bank of the Client's card if the card's issuing currency differs from the currency in which the sale is made.

3.5. The Client will be fully responsible for any payments made in error, and in these situations, the Seller will not refund the already paid amounts, with the Client being solely responsible for these payments.

4. Payment for Services

All services contracted through Suif Grup SRL must be paid in advance upon receiving the contract and the invoice, with the services to be provided within the timeframe specified in the contract.

Payment for the services mentioned in the contract and on the invoices can be made through bank transfer or online with a credit card. The option for credit card payment is available on the received fiscal invoice.

5. Copyright

The content of the website www.softimobiliar.ro/en/ (text, logos, graphics, databases) falls under the current laws for the protection of copyright. Any use of the aforementioned elements without the consent of Suif Grup SRL is punishable according to the applicable laws.

6. Notifications

The user agrees that all communications made under this document will take place through electronic mail at the address provided by them on the website, consenting that such communication is valid by the mere proof from the Seller/Provider regarding the sending of the communication.

7. Applicable Law and Dispute Resolution

This document represents a legally binding contract concluded at a distance, accepted by simply checking it, and is subject to Romanian law. Any dispute arising between Clients and the supplier will be resolved amicably. In case the conflict resolution has not been achieved amicably, the competence belongs to the Romanian courts. By agreeing to these Terms and Conditions, the customer assumes full responsibility. Force majeure invoked and proven by one party under the conditions of the law exempts the parties from obligations - except for the obligation to pay for services provided until its occurrence - for the entire duration of force majeure.

By using our application, you agree to these terms and conditions and to our privacy policy. For any additional questions or clarifications, please contact us.